Privacy and Cookies

Introduction

Forum for Independent Psychotherapists Ltd is committed to protecting the privacy of our members and website visitors. We process personal data in accordance with the UK‘s Data Protection Act 1998. Please read the following in order to learn more about our Privacy Policy and information-gathering and sharing practices.

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by the FiP Ltd. If you have any requests concerning your personal information or any queries with regard to these practices, please phone 020 7686 0397 or contact us.

Information collected

While you are not required to provide us with personal data in order to browse our website, we do collect personal information from visitors who use our online forms, or email us their details.

We ask you for personal data only when it is needed to provide services you have requested or enquired about, or to respond to a request for information. We use this information to improve and customise the content of our pages, to meet your requests for certain products and services, to communicate with you generally and to contact you about services.

Use of cookies

This site uses non-essential cookies to evaluate site usage and help us create the best experience for our visitors.

Almost all websites use a data storage mechanism known as a Cookie, which is simply a small text files that stores data in visitors’ web browsers when they visit a site. They are used for a variety of purposes, such as tracking visitor statistics, system information, or for remembering what you had in your shopping basket in the case of an ecommerce site. The cookies set by our site are harmless. They do not personally identify you, except in the case of the cookies used by our login system, where user identification is integral and unavoidable.

This site uses Google Analytics, a web analytics service provided by Google, Inc. For this service, Google sends cookies to your computer which can be used to evaluate the use of the website and produce activity based reports. No personal data is retained or accessed for any other use. Google stores the collected information on servers in the USA which may be transferred to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

Google Inc are members of the US Safe Harbor Scheme. This scheme allows the transfer of data from within the EEA to countries that are outside of the EEA without having to enter into a specific data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection for personal data transmitted from Europe. You can read more information about Google Analytics here. Google has also created an opt-out plugin which is available here.

This site also uses StatCounter for visitor analysis purposes, and details of their service can be found here. Like Google Analytics (above), this service keeps track of usage data such as the source address of a page request (i.e. your IP address and Internet Service Provider’s domain name), the date and time of the page request, the referring web page (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand the use of our website by visitors and to identify user preferences. This information is stored in log files and is used for aggregated and statistical reporting, but is not attributed to you as an individual. The services requires the use of cookies, and StatCounter’s legal information and privacy policy can be found here.

Security

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

User submissions

Any material, information or other communication that you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary, unless we are advised to the contrary. You are accordingly requested not to post confidential or proprietary information to our website. FiP Ltd and its agents will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for commercial or non-commercial purposes.

Information-sharing

We may be required to share the information we learn from you with other parties. We do not sell or rent this information to others but may send personally identifiable information about you to other parties in the following circumstances:

Agents

FiP Ltd may share your information with professional advisors, strategic partners, and other individuals and organisations employed by us to perform functions on our behalf. Examples of these functions include the delivery of packages, postal mail, faxes and e-mails, providing marketing assistance in data analysis, fulfilling orders, providing services (including but not limited to careers and employment services) and following up on enquiries (by phone, e-mail, post or fax). These agents may have access to personal information in order to perform their functions, but they may not use it for any other purpose.

Legal compliance

We will release personal information where we are required to do so by law, or by the regulations and other rules to which we are subject (including auditing requirements).

Consent

Other than in the above situations, you will receive notice from us when your personal information may be disclosed to third parties and you will have the opportunity to decide not to share that information.

Other websites

The FiP Ltd website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access right

You have a right of access to the personal data held about you, and to request a copy of the information held by us in our records (for which we may charge a small fee). You also have the right to require us to correct any inaccuracies in your information. Please contact us to obtain a copy of the personal information we hold about you.

Changes to privacy policy

We may review and edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

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